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  • Rent increase after Fee Ban? No thank you

Rent increase after Fee Ban? No thank you

17 Dec 2019

The Fee Ban was a well-needed piece of legislation as it stopped agents from abusing the power they have over the tenants.

Many agencies were charging tenants for referencing, for inventories, for viewings, when actually the landlords were supposed to pay for that service. It resulted in hefty application fees, sometimes so high that it prevented tenants from moving home.

Unfortunately, the Fee Ban has impacted the rent negatively, as many agents tried recouping their losses via increased rents, in a move to transfer the cost of the bill to the tenants, as explained in this article.

At Rent Happily, we haven't raised a single rent due to the Fee Ban, because we have never changed fees to tenants in the first place, even when it was still lawful to do so.

Also, we have always encouraged long term tenancies, and not charging application fees has been instrumental in allowing free movement of tenants if they wish to do so, which is one of the key premises of the rental market. And our results speak for themselves, our retention level being twice as long as the market average.

Actually, we see the Fee Ban as an opportunity for agencies to become more efficient, to charge only what is necessary, when necessary, and to favour longer tenancies.




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  • The team has been great at communicating with me and the tenants, and they have managed things expertly and hassle free. I have had a consistently high level of personalised service throughout what has been absolutely a superb experience.

    Ahmed O. Happy Landlord
  • Thanks for everything. You’re dealing with my application so efficiently and faster than anyone I've experienced before in this kind of situations.

    Matias J. Happy Tenant
  • I had been lucky enough to find Rent Happily to let my flat; the quality of the service I received from the very beginning is second to none, understanding and always showing integrity. Due to the professional approach and client care, I feel very glad to have had my property managed by Rent Happily for over four years.  I know my tenants are happy and my property is looked after. Thank you for being such a great team!

    Liz M. Happy Landlord
  • We have been extremely impressed with the service offered by Rent Happily; they're very prompt and professional when dealing with us or with the tenants and ensuring that we are adhering to regulations. I really wanted to emphasise how great you guys are without going OTT. Surely the best letting agency in bristol!

    Angela and Leroy G. Happy Landlords
  • Over the last three years of renting through Rent Happily, my rental experience has been a very positive one. Always very quick to respond whenever needed. Thank you!

    Charlotte B. Happy Tenant
  • We have rented a property with Rent Happily for 6+ years now. They have always been very helpful and if there are any issues they are happy to get the problem fixed, in the quickest, fairest manner. The team are very friendly and approachable, you couldn't ask for more.

    Tom C. Happy Tenant